Here you will find our most frequently asked questions
Discount codes

Please be advised that only 1 discount code can be applied to an order. The discount with the highest discount percentage, or higher priority, will be applied. If you have a volume or subscription discount in your cart you will not be able to apply any other type of discount during checkout.

Discount codes cannot be stacked due to a system limitation. For example, if you select a subscription option for any product, you cannot apply an additional discount during checkout because the system shows you already have a discount offer applied.

It is possible that the email is in your Spam or Junk folder. If you have checked the folder and still do not have an email, please reach out to us at info@miraiclinical.com before placing your order so we can investigate the issue. Please note we cannot add discount codes after an order is placed.

We cannot apply a discount code or add a discount to any order once it has been placed.

For codes generated from our any of our newsletters and emails, please be aware that those unique codes are only available for 7 days from the date in which you received the email. Once they expire, they cannot be used in the future. If you believe the code has not expired, please email us at info@miraiclinical.com

Discount codes will not be automatically applied, but discount offers such as discounts for subscription purchases or discounts for bulk purchases will automatically be applied. This means that unique discount codes received through emails will not be automatically applied.

Shipping

Most domestic orders are processed within 2-3 business days of receipt. Orders placed on Fridays after 12pm Pacific Time and on Saturdays and Sundays will be processed the following Monday (excluding holidays).

Most international orders are processed within 2-3 business days of receipt. Orders placed on Fridays after 12pm Pacific Time and on Saturdays and Sundays will be processed the following Monday (excluding holidays). 

At this time, our current mail carrier is USPS and no other carrier such as UPS or FedEx.

Ingredients
other

They're still available! You can find them at mirainatural.com

In order to access your rewards account, you'll need to click on the button Earn Rewards near the bottom left-hand side of your screen. Once there you'll be able to login into your account and see your rewards points. If you're having trouble accessing them, please send us an email at info@miraiclinical.com where we'll be happy to help.