Discount Code FAQ
Please be advised that only 1 discount code can be applied to an order. Additionally, we cannot add a discount code once you have placed an order.
For codes generated from our Welcome newsletter, please be aware that those unique codes are only available for 7 days. Once they expire, they cannot be used in the future.
Unfortunately, due to an issue with the system, any orders that contain the following volume/quantity discounts:
- Deodorizing Soap with Persimmon
- Purifying & Deodorizing Soap Bar for Sensitive Skin
- Purifying & Deodorizing Body Wash with Japanese Persimmon
- Purifying & Deodorizing Body Wipes with Japanese Persimmon
will not qualify for any other discount options.
If your cart contains 8 Deodorizing Soap with Persimmon Bar, even if it contains any other products that do not have volume/quantity discounts, the discount code option will not appear for you.
We apologize for this inconvenience and are actively working on a resolution for it.