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Discount Code FAQ

Please be advised that only 1 discount code can be applied to an order. Additionally, we cannot add a discount code once you have placed an order.

For codes generated from our Welcome newsletter, please be aware that those unique codes are only available for 7 days. Once they expire, they cannot be used in the future.

Unfortunately, due to an issue with the system, any orders that contain the following volume/quantity discounts:

  • Deodorizing Soap with Persimmon
  • Purifying & Deodorizing Soap Bar for Sensitive Skin
  • Purifying & Deodorizing Body Wash with Japanese Persimmon
  • Purifying & Deodorizing Body Wipes with Japanese Persimmon

will not qualify for any other discount options. 

 

Example:

If your cart contains 8 Deodorizing Soap with Persimmon Bar, even if it contains any other products that do not have volume/quantity discounts, the discount code option will not appear for you.

 

 

We apologize for this inconvenience and are actively working on a resolution for it.