Customer Service
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30-DAY MONEY BACK GUARANTEE
We would like you to be fully satisfied with your purchase, thus we will accept returns on items purchased through our website (miraiclinical.com) with a receipt and order number. To return or exchange your purchase or for any other order discrepancies, please email us at info@miraiclinical.com within 30 days of receipt of your purchase for a Return Authorization Number. Unfortunately, we are unable to refund the freight charges and we cannot accept any returns after the 30-day period.
ORDER PROCESSING
Most orders are processed within 3-5 days of receipt. Processing and shipping time does not include weekends or federal holidays (including the day after Thanksgiving). Orders placed on Fridays after 12pm Pacific and on Saturdays and Sundays will be processed the following Monday (excluding holidays).
SHIPPING & HANDLING
Shipping charges are based USPS Flat Rate for both U.S. and International shipping. Standard shipping within the domestic U.S. takes approximately 3-5 business days.
We cannot deliver shipments to PO Boxes. See more shipping details on this page.
PAYMENT METHODS
We accept PayPal and the following credit cards: Visa, Mastercard and American Express.
- For security reasons your billing name and address must match that of the credit card used for payment.
- All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.
SALES TAX
There is sales tax on purchases made on miraiclinical.com.